Privacy Policy

A LEGAL DISCLAIMER

At Oren’s HVAC Services, we respect your privacy and are committed to protecting the personal information you share with us through our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Service address
Information submitted through contact forms
Appointment requests
Communication preferences

We may also automatically collect certain technical information through cookies and analytics tools, including:

IP address
Browser type
Device information
Website usage data
Pages visited
Time spent on the website

How We Use Your Information

We use collected information to:

Respond to service inquiries
Schedule appointments
Provide HVAC repair, installation, and maintenance services
Improve our website and customer experience
Communicate regarding services, promotions, or updates
Analyze website traffic and performance
Protect against fraudulent or unauthorized activity

Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, analytics tools, and similar technologies to improve functionality and user experience.

These technologies may include:

Google Analytics
Google Ads tracking
Website performance tools
Security and spam prevention tools

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

Request access to personal information we collect
Request deletion of personal information
Request correction of inaccurate information
Opt out of certain data sharing practices

To submit a privacy-related request, contact us using the information below.

Information Sharing

We do not sell personal information.

We may share information with trusted third-party service providers who assist in operating our business, including:

Website hosting providers
Analytics providers
Advertising platforms
CRM and scheduling software
Payment processors

These providers are only permitted to use information as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our services and website are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Oren’s HVAC Services
Phone: (800) 974-5349
Website: https://www.acrepaireastbay.com